What is the difference between the coated and uncoated Carbonated Crystals?
The uncoated Carbonated Crystals are plain and sugar flavored as opposed to our coated crystals that are coated with Cocoa Butter. The Cocoa butter crystals are normally used when you are looking for an additional barrier protection for the Carbonated Crystals.
What flavors and colors do the crystals come in?
Currently on the site the Carbonated Crystals that are being made available are our Amber colored plain sugar flavored crystals and our amber colored Cocoa Buttered coated sugar Carbonated Crystals.
How should I store my Carbonated Crystals once I receive them?
Your Carbonated Crystals are shipped in an air-tight resealable package. It is important that the crystals are stored in an environment where the temperature is 85F and low humidity. Due to the nature of the Carbonated Crystals they are sensitive to both heat and moisture. Keep the bag closed when the product is not in use.
How long does it take to get my Carbonated Crystals once I place an order?
Normally orders are processed within 24 to 48 hours once the order is received Monday through Friday. If an order is received after 3:00 p.m. it is normally processed the next business day.
How do you ship your Carbonated Crystals?
All Carbonated Crystals are shipped in a box with added packing material to protect the Carbonated Crystals
What care my shipping options?
We currently use the following for shipping: United States Postal Service (USPS) – Priority Mail; United States Postal Service (USPS) – Priority Mail Express; United Parcel Service (UPS)
What Form of payment is accepted?
We accept Master Card, Visa, American Express, Discover and Diners Club
Your credit card information is secure and your credit card numbers are never stored.